Honest window cleaning for Hartley homes

What's actually different about Hartley

By the time window cleaning becomes obvious from the road in Hartley, it has usually been quietly building for two seasons. Tree-lined pocket of larger family homes north of Mannamead, which shapes how window cleaning on render, pebbledash and brick and concrete tile and slate actually plays out around PL3.

Mature trees mean more shade, more sap and more north-facing growth on the elevations that never dry out. Crews are based 2.2 miles away in PL3, so callouts to Hartley are short. Exposure here is sheltered - 2.2 miles from our PL3 base makes turnaround short.

Payment is only ever after you've seen the photos and signed off, never up front. We work the softer end of the pressure range by default, and only step up when a surface genuinely wants it. We never sub-contract out — the crew that quotes the job is the crew that does the job. Small jobs get done in the gap between larger jobs, which is why one-off cleans aren't more expensive here. Biocide runs get re-tested for concentration at the top of every day, not the top of every week. We book the last Friday of each month as a catch-up day, so short-notice fixes rarely wait more than a fortnight. Roof re-bed work gets its own dedicated day — nobody wants a wet roof left open overnight. Downpipe inlets are water-tested before we leave, not just visually checked. First-visit customers get a written surface report at no cost, whether they book more work or not. Every job sheet lists the crew, the start time, the finish time and the litres of water used. The kit list gets photographed on setup so nothing accidentally leaves site in the wrong van. For solar-panel arrays the panel owner's approach method takes precedence over ours, always. We keep a spare crown for the surface cleaner in the van because the swivel wears faster than anything else. The office answers between eight and seven six days a week — we don't hide behind an inbox. Materials data sheets are available on request for any product we use on any of our work.

Typical problems on Hartley properties

• Salt film that squeegee work leaves behind on sheltered elevations in Hartley - on 1930s detached stock - usually easier once the outside taps are back on in April.
• Sash recesses and lead detail filling with cobweb and grit on older leafy suburb stock - at sheltered exposure - the sort of thing owners notice from the road first.
• Conservatory roofs darkened by algae - north slope first on leafy suburb layouts - in the Plymouth City Council patch - handled from a pole not a ladder wherever we can.
• South-westerly glazing in Hartley caked with salt residue - Tree-lined pocket of larger family homes north of Mannamead - 2.2 miles from PL3 - quoted from photos in most cases, no doorstep survey.
• Window frames staining green at the corners where water sits on leafy suburb properties - at roughly 50.396,-4.130 - worth combining with the gutters if they're due at the same time.

Honest answers to common questions

Neighbouring areas on the window cleaning round