What to expect from a regular window cleaning service

Someone looking for window cleaners who wants to know how a regular round works.

A regular window cleaning service with a water-fed pole cleans the glass, frames and sills from the ground with purified water, on a schedule you choose, without you needing to be in. You pick how often, we message the night before, and payment is made afterwards by card or bank transfer. Here is what each part of that looks like in practice, and what separates a thorough clean from a quick wipe of the glass.

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Choosing a schedule

Most people choose a visit every four, six or eight weeks. Four weekly suits homes near busy roads, the coast or building work, where glass dirties quickly. Eight weekly is fine for sheltered houses. You are quoted a flat price per visit, and a one-off clean is available too, which is useful before a viewing, a party or moving day.

This guide sits under our Window Cleaning work, covering 20-mile radius of Plymouth.

Why purified water and a pole

The pole system uses purified water that carries almost no dissolved minerals, so glass dries without spots or smears and no chemicals are needed. Carbon-fibre poles reach up to four storeys from the ground, so there are no ladders leaning on your frames or standing in your borders. The brush head scrubs the whole window, and the rinse carries the dirt away.

What actually gets cleaned

The glass, the frames and the sills. Frames matter because dirt on a frame runs back onto the glass with the next shower, which is why cleaning only the pane looks good for a day and then streaks. Leaded sections are cleaned too. Conservatory roofs, glass or polycarbonate, including their gutters and finials, can be added to a visit.

On the day

You get a message the night before so you can leave a side gate open or move a car away from the front. You do not need to be home. We clean, check, and flag anything we notice, such as a failed seal or a blocked gutter dripping onto a window. Payment is by bank transfer or card after the visit.

When it rains

Light rain does not spoil a water-fed pole clean, because the glass has already been rinsed with purified water and rain is itself fairly clean. What spoils windows is dirty water running off a blocked gutter or a grimy frame, which is another reason frames are always included. Heavy storms and high wind are a different matter, and we will rearrange rather than work in them.

Marks a clean will not remove

Most water marks come off with a proper clean, and purified water stops new ones forming as the glass dries. Marks left for years can etch into the glass, and scratches or failed double-glazed units misting between the panes are damage rather than dirt. We tell you on the first visit which you have, so you know what result to expect.

Getting started

Tell us roughly how many windows the house has, whether there are any conservatory roofs or skylights, and how often you would like visits. We quote a flat price per visit, agree a start date, and message the night before the first clean. The first visit often takes a little longer, because frames and sills carry more build-up than they will once the round is regular. If you move house, go away, or want to pause the schedule for a while, let us know and we will adjust it.

Things worth mentioning

Let us know about anything that makes certain windows harder to reach, such as a lean-to roof, a steep bank, climbing plants over the frames or a locked rear garden. Mention skylights and roof lanterns too, since they can often be done from the ground with the pole. It all helps us plan and keeps the flat price accurate.

Questions we get on this

Do you clean the inside of windows?
Our service is exterior. We clean the outside glass, frames and sills, plus conservatory roofs if booked.
How often should windows be cleaned?
Every four, six or eight weeks depending on how exposed the house is. Busy roads and the coast suit the shorter gap.
Do I need to be in?
No. We message the night before; just leave access to the back if you want those windows done.
Can I book just once?
Yes. One-off cleans are available.

Related reading

If this describes your situation

Tell us roughly how many windows you have and how often you would like them done, and we will quote a flat price per visit.